FAQs

1. Is Pelicano dog‑friendly?
Yes – we love furry friends. Well‑behaved dogs are welcome at all four Brighton locations, including our new café at 6 Circus Parade.

2. Do you offer dairy‑free or vegan options?
Absolutely. We have oat, almond, soy and coconut milks, along with a selection of vegan food and pastries. Just ask our team for today’s highlights.

3. I have a food allergy – what should I know before ordering?
Your safety matters to us. Please inform our staff of any allergies before placing your order. Our kitchens handle nuts, gluten and other common allergens, and we take every precaution to minimise risk.

4. Do you have gluten‑free options?
Yes – we offer gluten‑free cakes, snacks and some savoury items. Check labels or ask at the counter, or email the venue for full restaurant menus.

5. Can I work or study at Pelicano?
Of course. All locations offer free Wi‑Fi and plentiful plug sockets. We simply ask that you support the café by purchasing something during your stay.

6. Is Pelicano eco‑conscious?
Yes – sustainability is central to what we do. We use compostable packaging, operate recycling schemes, and source ingredients from local suppliers wherever possible.

7. Can I buy Pelicano coffee beans to take home?
Definitely. Our signature blends and single‑origin beans are available in‑store and online. You can also subscribe for regular home deliveries via our website.

8. Where do your coffee beans come from?
We source ethically from sustainable farms around the world and roast locally in Brighton. Our range currently includes beans from Ethiopia, Guatemala, Colombia, and Brazil.

9. Do you take bookings or reservations?
Our cafés are primarily walk‑in, but we can accommodate group bookings or private hires—just contact the specific location or use the form on our website.

10. Can I purchase a Pelicano gift card?
Yes – gift cards are available both in‑store and online, perfect for coffee lovers and usable at all four Brighton locations (including our newest at 6 Circus Parade).

11. Do you have a loyalty programme?
Yes – regular customers can collect stamps via our digital loyalty app, earning free drinks and special perks.

12. Are babies and children welcome?
Absolutely. All Brighton cafés are family‑friendly and have high chairs available.

13. Can I bring my own reusable cup?
Yes! We encourage sustainable habits and offer a discount when you bring a refillable cup.

14. Do you work with the local community or charities?
Yes – Pelicano actively supports local charities and community groups, demonstrating our commitment to social responsibility and wellbeing.

15. Do all four cafés have the same menu?
We all serve our signature coffee and core baked goods, but each site offers unique menu items tailored to the local neighbourhood

16. Can I book a Pelicano café for a private event?
Yes – selected sites are available for private events, meetings and celebrations. Contact us via the website to discuss your requirements.